nustar com Privacy Policy — Your Data, Handled Carefully

1 Who This Policy Applies To

This policy applies to all individuals who register a nustar com account, visit the platform, or interact with any service offered through the website or app. It covers players based in the Philippines who use the platform to access slots, live casino games, sports betting, eBingo, or any other service available at nustar com.

If you are browsing the site without registering, limited data may still be collected through standard web analytics and cookies as described in Section 7 of this policy.

2 What Personal Data We Collect

nustar com collects personal data that is necessary to operate your account, verify your identity, process transactions in Philippine Peso, and provide a safe and compliant gaming environment. The categories of data we collect include:

We do not collect unnecessary data. If a piece of information is not required for the purposes above, we do not ask for it.

3 How We Use Your Data

nustar com uses your personal data only for the following legitimate purposes:

• Creating and managing your account, including identity verification and KYC
• Processing PHP deposits and withdrawals through local Philippine banking and e-wallet channels
• Delivering OTP messages and security alerts to your registered mobile number
• Providing access to games in the Game Lobby, sports betting through the Bet section, and other platform features
• Notifying you of relevant promotions and offers available in your account — you can opt out of non-essential communications at any time through your account settings
• Monitoring for fraud, suspicious activity, and potential money laundering
• Supporting responsible gaming — your session and betting data informs deposit limit tools and self-exclusion features
• Responding to support requests and account disputes
• Complying with applicable legal and regulatory requirements

We do not use your personal data to build advertising profiles, and we do not sell it to third parties for any marketing purpose.

4 When We Share Your Data

nustar com does not share your personal data with third parties except in the following limited circumstances:

• Payment processors: Financial data is shared with Philippine banking partners and payment service providers solely to process your PHP transactions. These providers are bound by their own data protection obligations.
• Identity verification providers: KYC data may be processed by a trusted third-party verification service to confirm your identity. These providers do not retain your data for their own purposes.
• Fraud and security providers: Anonymised or aggregated usage data may be shared with security service providers to detect and prevent fraud or unusual activity.
• Legal obligations: nustar com may disclose personal data to competent Philippine authorities when required by law, such as in response to a valid legal order or investigation.

In all cases, we limit what is shared to the minimum necessary for the stated purpose and require that third parties handle your data responsibly.

5 How Long We Keep Your Data

nustar com retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and maintain security records.

• Account and identity data is retained for the duration of your account and for the period required under applicable Philippine law following closure
• Transaction records are retained in line with standard financial record-keeping requirements
• Session and gameplay data used for responsible gaming purposes is retained for the period your account is active
• If you request account deletion, data that is not subject to a legal retention requirement will be removed within a reasonable processing period

Once retention periods expire, data is securely deleted or anonymised so it can no longer be linked back to you.

6 How We Protect Your Data

The security of your personal information is important to us. nustar com uses a combination of technical and organisational measures to protect your data:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers
• OTP (one-time password) verification for account logins and sensitive actions such as withdrawals
• Access controls that limit which staff members can view sensitive account or financial data
• Regular security monitoring and anomaly detection to identify and respond to potential threats
• KYC verification to prevent fraudulent account creation and identity theft

While we maintain strong security practices, no platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable OTP, and never share your login credentials with anyone.

7 Cookies and Site Analytics

nustar com uses cookies — small text files stored on your device — to keep your session active, remember your preferences, and understand how the platform is used so we can improve it.

• Session cookies: Keep you logged in during your visit. These are deleted when you close your browser.
• Functional cookies: Remember language settings and game preferences to improve your experience across visits.
• Analytics cookies: Collect aggregated, anonymised data about how pages are used. This does not identify you personally.

nustar com does not use cookies to track your browsing activity on external websites. You can manage cookie settings in your browser, though disabling session cookies may affect how the platform functions.

8 Your Rights Over Your Personal Data

As a nustar com player, you have rights in relation to your personal data. These include:

To exercise any of these rights, email our support team at [email protected] with your request and account details. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

9 Minors and Under-Age Access

nustar com is strictly for players aged 21 and over. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been created by an underage individual, the account will be closed and any associated data will be deleted in accordance with this policy.

If you believe an underage person has registered on nustar com, please contact support immediately at [email protected].

10 Updates to This Policy

nustar com may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

Continued use of the nustar com platform after a policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically. If you have questions about any changes, contact support at [email protected].

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact the nustar com support team:

• Email: [email protected]
• Support availability: 24/7 through your account dashboard on the platform

For questions about your rights as a player or about our terms of use, visit our Terms & Conditions page. For responsible gaming tools and guidance, visit our Responsible Gaming page.